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| | Consulting - Hospitality, Business 75
Market Research - Internet Marketing, Marketing and Advertising, Business 17
Market Research - Marketing and Advertising, Business 311
Consumer Information - Home 2,660
Theft - Prevention, Crime, Society 2
 AboutFaceAboutFace
 Provider of mystery shopper programs and secret shopping services.
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Acorn Management AssociatesAcorn Management Associates
 Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
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Advanced Phone UpsAdvanced Phone Ups
 Telephone training and mystery shopping of all types of vehicle dealerships.
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AlbatrossAlbatross
 Focus on customer service and sales performance in shops and offices across China and Asia. Company profile, news, and contacts.
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All-Star Customer Service, Inc.All-Star Customer Service, Inc.
 Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
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Amusement Advantage, LLCAmusement Advantage, LLC
 Amusement park mystery shopping. Online application.
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Anonymous Insights, Inc.Anonymous Insights, Inc.
 Marketing research firm that specializes in customer satisfaction programs. Online application.
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Anonymous Shoppers and Assessments of Pittsburgh (ASAP)Anonymous Shoppers and Assessments of Pittsburgh (ASAP)
 Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
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AQ Services InternationalAQ Services International
 Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
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Ardent Services, Inc.Ardent Services, Inc.
 Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
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Ascent Research Associates, LLCAscent Research Associates, LLC
 Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
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Associate Consumer Evaluations Mystery ShoppingAssociate Consumer Evaluations Mystery Shopping
 Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
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At Random CommunicationsAt Random Communications
 Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
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Ath PowerAth Power
 Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
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BARE InternationalBARE International
 Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
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Berring HIne ConsultingBerring HIne Consulting
 Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
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BestmarkBestmark
 Offers mystery and secret shopper services, including online surveys and reporting.
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Business Evaluation ServicesBusiness Evaluation Services
 Business and retail on-site, telephone and customer feedback secret shopper services.
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Byers ChoiceByers Choice
 Offers services in Mid-Atlantic and Northeasten United States for fast food and convienience store industry. Includes application and reasons to consider using services.
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C-ChexC-Chex
 Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
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Certified Reports, Inc.Certified Reports, Inc.
 Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
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Check Mark, Inc.Check Mark, Inc.
 Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
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Checkout (UK) LtdCheckout (UK) Ltd
 A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
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ClandestineClandestine
 Mystery shopping solutions, marketing research and secret shoppers. Also retail observation and restaurant evaluation.
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ComSim, Inc.ComSim, Inc.
 Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts.
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Confero, Inc.Confero, Inc.
 Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
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Consumer Impressions, Inc.Consumer Impressions, Inc.
 Providing mystery shopping services in the United States.
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Consumer Research Group (CRG)Consumer Research Group (CRG)
 Mystery shopper consultant services to the retail industry.
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Count On UsCount On Us
 Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
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Creative Image AssociatesCreative Image Associates
 A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
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Customer Point of ViewCustomer Point of View
 A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
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Customer Service PerceptionsCustomer Service Perceptions
 Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
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Customer 1stCustomer 1st
 Full service mystery shopping company providing on-line reporting for customer service evaluation.
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A Customer's Point of View, Inc.A Customer's Point of View, Inc.
 Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
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CV Marketing Research Inc.CV Marketing Research Inc.
 Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
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Data Quest, Ltd.Data Quest, Ltd.
 Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
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Douglas Stafford InternationalDouglas Stafford International
 Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
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DSG Associates, Inc.DSG Associates, Inc.
 Mystery shopping services to the retail food service industry. Online application.
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Dynamic AdvantageDynamic Advantage
 Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
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Ethos ConsultancyEthos Consultancy
 Providers of mystery shopping, process improvement, e-solutions and benchmarking studies in the Middle East.
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Evaluation Systems for PersonnelEvaluation Systems for Personnel
 Provides mystery shopping and sales training services. [Houston]
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Feedback Plus, Inc.Feedback Plus, Inc.
 Customized mystery shopping programs.
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Focus Plus Service AuditorsFocus Plus Service Auditors
 An independent customer service monitoring company which provides evaluation of customer service.
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Frontline Shoppers Inc.Frontline Shoppers Inc.
 Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
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Game Film ConsultantsGame Film Consultants
 Video mystery shopping.
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GAPbuster WorldwideGAPbuster Worldwide
 Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application.
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Golden Resources Marketing GroupGolden Resources Marketing Group
 Provides mystery shopping services, merchandising, and point of sale marketing audits.
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Greet America Mystery ShoppingGreet America Mystery Shopping
 Conducts many types of evaluations and surveys across North America.
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Guest CheckGuest Check
 Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
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Hidden Concepts Inc.Hidden Concepts Inc.
 Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
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Hilli Dunlap EnterprisesHilli Dunlap Enterprises
 Services offered, contact details, and application to be a shopper.
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HindsightHindsight
 Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
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The Hotel Shopping NetworkThe Hotel Shopping Network
 Provider of hotel mystery shopping and sales training services to the hospitality industry.
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ICC - Decision ServicesICC - Decision Services
 Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
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ICU Associates Inc.ICU Associates Inc.
 Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
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Imaginus Training & Development Inc.Imaginus Training & Development Inc.
 Mystery shopping, web shopping, training, motivational seminars, and focus groups.
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Imyst, Inc.Imyst, Inc.
 Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
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InfotelInfotel
 Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
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Inland Retail ServicesInland Retail Services
 Specialists in mystery shopping and merchandising services. Includes services and contacts.
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The Insight Group InternationalThe Insight Group International
 Provides food and beverage service evaluations and full property evaluations for hotels.
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IntelliShopIntelliShop
 Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
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ITS (Incognito)ITS (Incognito)
 Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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J. E. Lowery Professional Services CorporationJ. E. Lowery Professional Services Corporation
 Customized mystery shopping services.
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Jancyn Evaluation ShopsJancyn Evaluation Shops
 Secret shopping services used by the retail, restaurant and rental housing industry.
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Jireh Scheduling and ResearchJireh Scheduling and Research
 Provide research to business organizations by consumer evaluations.
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JKS Mystery Shopping LtdJKS Mystery Shopping Ltd
 Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
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J.M. Ridgeway Co.J.M. Ridgeway Co.
 A market research and mystery shopping company providing national coverage.
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KinesisKinesis
 Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
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The Kirandt Group, LLCThe Kirandt Group, LLC
 Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
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Mars ResearchMars Research
 Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
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Michelson & Associates, Inc.Michelson & Associates, Inc.
 Description of the company and services offered. Apply online to be a shopper.
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Mystery ReviewMystery Review
 Mystery Review offers high quality mystery shopping surveys to check how customers do see shops, hospitals en theaters.
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Mystery Shop Inc.Mystery Shop Inc.
 Print, telephone, and video mystery shop services.
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Mystery Shopper, USAMystery Shopper, USA
 Sign up to be a shopper or inquire about using this business's services.
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Mystery ShoppersMystery Shoppers
 Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
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Mystery Shoppers Ltd.Mystery Shoppers Ltd.
 Mystery shopping and customer service training and consultancy services. UK.
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Mystery Shopping MattersMystery Shopping Matters
 Created to share and exchange best practices amongst end-users of a mystery shopping program.
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Mystery Shopping Providers AssociationMystery Shopping Providers Association
 Trade association of mystery shopping providers and resource for shopper applicants.
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Mystery Shopping ResourcesMystery Shopping Resources
 Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.
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Mysteryshopomatic.comMysteryshopomatic.com
 Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
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Mysteryshopper.com.au Pty LimitedMysteryshopper.com.au Pty Limited
 Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
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Mystique Shopper LLCMystique Shopper LLC
 Mystery shopping services to varied industries. Web-based reporting.
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National Shopping ServiceNational Shopping Service
 Mystery shopping in America and Europe.
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National Shopping Service Network, LLCNational Shopping Service Network, LLC
 Offers a variety of mystery shopping services.
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Northwest Loss Prevention ConsultantsNorthwest Loss Prevention Consultants
 Restaurant, apartment and retail mystery shops. On line shopper application.
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Pacific Research GroupPacific Research Group
 Services include mystery shops, site inspections, and phone surveys.
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PAN ResearchPAN Research
 Services include mystery shopping, satisfaction surveys, and retail audit. Also website usability testing.
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Perfectly Frank inc.Perfectly Frank inc.
 A boutique mystery shopping company. Areas of specialization, pricing, and contacts.
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The Performance Edge, IncThe Performance Edge, Inc
 Mystery Shopping services. Customer Service Feedback. Online application.
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Performance In People LtdPerformance In People Ltd
 UK-based telephone and video mystery shopping services.
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Pinkerton Field Research ServicesPinkerton Field Research Services
 Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
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Premier ServicePremier Service
 A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
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Presence Quality Mystery ShoppingPresence Quality Mystery Shopping
 Specialists of network assessments.
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Quality Assessments Mystery Shoppers, LLCQuality Assessments Mystery Shoppers, LLC
 Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
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Quality Eye Mystery ShoppingQuality Eye Mystery Shopping
 A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
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Quality Scheduling Group LLCQuality Scheduling Group LLC
 Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available.
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QualityWorks AssociatesQualityWorks Associates
 A market research organization that conducts surveys and mystery shopping.
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React SurveysReact Surveys
 Providing mystery shopping services to measure and improve service delivery from a customer perspective.
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Reality Check Mystery ShopperReality Check Mystery Shopper
 Shopper evaluations. Apply online.
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Restaurant Evaluators, Inc.Restaurant Evaluators, Inc.
 Customer feedback and evaluation services. Company profile, news and contacts.
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Retail MaximRetail Maxim
 UK-based mystery shopping services including competitor visits and internet and telephone shopping.
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Retail Rapport Ltd.Retail Rapport Ltd.
 Mystery shopping agency. List of services, details about applying, and contact information.
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RetailTrackRetailTrack
 Retail, service, hospitality and call center mystery shopping.
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Richey InternationalRichey International
 Quality management programs to enhance performance, measure product quality, and maintain brand stature.
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Satisfaction Services, inc.Satisfaction Services, inc.
 Providing customized quality and service evaluation programs to restaurant, hospitality, retail, and service companies. Online service available.
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Schryver Enterprises. LLCSchryver Enterprises. LLC
 Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
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Second To None, Inc.Second To None, Inc.
 Full service mystery shopping solutions. Apply online.
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Secret ShopNETSecret ShopNET
 Mystery shopping services. Apply online.
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The Secret Shopper CompanyThe Secret Shopper Company
 Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
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Secret Shopping ServicesSecret Shopping Services
 Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
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Secret SleuthsSecret Sleuths
 Services offered, staff, contact details, and shopper application.
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Sensor Quality Management Inc.Sensor Quality Management Inc.
 Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
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Service Alliance, Inc.Service Alliance, Inc.
 Provides mystery shopping services to a variety of industries throughout the United States.
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Service CheckService Check
 Customer service audits performed throughout North America.
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Service EvaluationService Evaluation
 Provides a solution for keeping on top of the front line.
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Service Excellence GroupService Excellence Group
 Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.
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Service Intelligence, Inc.Service Intelligence, Inc.
 Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
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Service Performance GroupService Performance Group
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