Asset Management 16
Browser Based 61
Call Centers 5
Directories 4
Information Technology 13
Live Support 19
Lotus Notes Based 4
Support and Management 12
Vendors 9
| | Software - Quality Control and Tracking, Business Services, Business 95
Software - Customer Service, Business 44
Bug Tracking - Configuration Management, Software, Computers 90
 Acacia Help DeskAcacia Help Desk
 Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
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Control-F1Control-F1
 Provides enterprise solutions for live and automated support.
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Coral Sea SoftwareCoral Sea Software
 Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
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Double ISDouble IS
 Software enabling facility managers to track work orders, room booking, and building maintenance.
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Easy Access Help DeskEasy Access Help Desk
 Offers help desk software applications for businesses, software support, and call center solutions.
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HelpTracHelpTrac
 Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
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Internet Software SciencesInternet Software Sciences
 A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
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Kemma SoftwareKemma Software
 The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
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LBE Help Desk SoftwareLBE Help Desk Software
 Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
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The Management and Help Desk CommunityThe Management and Help Desk Community
 A portal of news, information and interactivity for both help desk software and management issues
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NetHelpDeskNetHelpDesk
 Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
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NetKeeperNetKeeper
 A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
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PRD SoftwarePRD Software
 Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
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SoftopiaSoftopia
 Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
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SuradoSurado
 Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
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Vertical Solutions Inc.Vertical Solutions Inc.
 Develops and implements customer service, help desk and sales force automation software.
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Wickett SoftwareWickett Software
 Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
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World Web DynamicsWorld Web Dynamics
 Live Demo of help desk software, including specific offerings for school districts.
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